FAQ

Our email sports@fwfknoxville.com OR messaging our Facebook page Facebook.com/FwFSports is the best way.
We also have a contact us form right HERE on this website.

7 days prior to the season beginning, a full refund will be granted. This is a full 7 days. For example, if the league begins on the 8th of the month then you would’ve had to request a refund by the night of the 1st.
After that, the league pays out a lot of money to secure your spot. Therefore no refunds can be granted after this.

Please feel free to reach out to us to discuss.

Kim Naylor is our Pickleball commissioner. She operates under the FwF Knox account on Facebook and has a captain’s chat for every team. Email or call us with any questions, see the “contact us” form. 

We have a captain’s chat via Facebook messenger. Your team captain is in this chat and should be relaying information back to the team. If they are not, please reach out to us so we can fix this.

Also, keep an eye out on our Facebook page.

We will only rarely send emails.

If games must be rescheduled, we will first notify the captain’s chat.

After that we will post on our Facebook page. Please follow our Facebook page Facebook/FwFSports

Any games that get rescheduled will typically get added to the very end of your team schedule. In some rare cases it might result in double-headers.

If it is raining outside then please always check with your captain to see if there is an adjustment.

League standings are always updated BEFORE the next game.

We try our best to do it within 3 days after the last game. However, we sometimes need more time.

Standings first go off of your team record. Then most runs scored followed by least amount of points allowed.

Please be sure that you submitted payment. If you did not pay, you are not registered to play in the league.

If you did miss payment,  go to the Make Payment tab found HERE

Only once you pay are you registered to play and will be added to your selected team within 48 hours.
If you created a new team, it’ll be added within this same timeframe.

If you joined as a free agent, then most likely we have not assigned free agents yet. You can check this by going to the teams tab then clicking the free agents pool tab. If your name is still there, you have not be assigned a team yet. If your name is removed, you have been. Free agents are assigned once teams let us know their needs OR 5-7 days prior to the season starting. All free agents are guaranteed a space on a team!

A representative of the league will always reach out to you closer to start date to link you with the captain.

League rules are found in pdf format on the home page of this league site. Along with much more important information.

We do follow the league rules and don’t bend them.

In the case where a player’s eligibility is questioned pertaining to our rules, we will always go off of the state issues ID. This could be to check the identity of a player, age, gender, etc.

This is the only legal method we have to validate.

If you register early, then you save $5! The price goes up the final week before the season begins.

Pay early to get this bonus/discount automatically.

If you register to play in more than 3 FwF Sports leagues in the same
season then you get 10% off. The 10% off will apply to that 3rd league
registration and each after. This applies only to the same season. TO
GET THIS DISCOUNT YOU MUST CONTACT US! We will then create you a custom
code. You must contact us prior to paying for the 3rd league as we can’t
issue a refund for the 10%. You will get this 10% off for every league
you join after the 2nd one.

Shirts are custom ordered. Most come by week 2 at the absolute latest. If you don’t have your shirt by week 2 then please contact us from via the above information OR have your team captain reach out.

We do ALWAYS get your shirts to you. However, due to the distributor there can be delays at times.

Once shirts are ordered, we can’t refund them unless the distributor isn’t able to fulfill the order.