FAQ

Go to the tab titled “contact us” or click HERE

7 days prior to the season beginning, a full refund will be granted. This is a full 7 days. For example, if the league begins on the 8th of the month then you would’ve had to request a refund by the night of the 1st.
After that, the league pays out a lot of money to secure your spot. Therefore no refunds can be granted after this.

Please feel free to reach out to us to discuss.

 

Craft Axe Throwing Downtown & FwF Sports are holding hands on this league.
Lynn Perry will be the main point of contact and can be reached by team captains and at the venue.

 

All game-day concerns, problems, feedback or questions should be directed to them or you may reach out to FwF Sports via contact us or sports@fwfknoxville.com.

We will have a captain’s chat via Facebook messenger. Your team captain is in this chat and should be relaying information back to the team.

Also, keep an eye out on our Facebook page along with Craft Axe Throwing Downtown.

We will only rarely send emails.

If games must be rescheduled, we will first notify the captain’s chat.

After that we will post on all of our social media Facebook accounts. Please follow our Facebook page Facebook/FwFSports

Any games that get rescheduled will typically get added to the very end of your team schedule.

League standings are always updated BEFORE the next game.

We try our best to do it within 3 days after the last game. However, we sometimes need more time.

Please be sure that you submitted payment. If you did not pay, you are not registered to play in the league.

If you did miss payment,  go to the Make Payment tab found HERE

Only once you pay are you registered to play and will be added to your selected team within 48 hours.
If you created a new team, it’ll be added within this same timeframe.

If you joined as a free agent, then you will be assigned on week 1 games. Please show up to the venue, check-in, let them know you are a free agent and they will place you. In some instances you might be placed before this. If so, we will contact you.
You can check your status by going to the teams tab then clicking the free agents pool tab. If your name is still there, you have not be assigned a team yet. If your name is removed, you have been.

League rules are found in pdf format on the home page of this league site. Along with much more important information.

We do follow the league rules and don’t bend them.

If you register early, then you save $5! The price goes up the final weeks before the season begins.

Pay early to get this bonus/discount automatically.

If your team wins the main championship then they win a discount.
These discount codes will be provided to the team captain OR given to the players at the championship game. They will be tied only to the winning teammates. They can be used ANY future season within 1 year. They can only be used for the sport you won in.

Shirts are custom ordered. Most come by week 2 at the absolute latest. If you don’t have your shirt by week 2 then please contact us from via the above information OR have your team captain reach out.

We do ALWAYS get your shirts to you during the season you registered for. However, due to the distributor there can be delays at times.You MUST show up to the games to get your shirt. By the end of the season, we will give it to someone on your team to give to you. We will not hold shirts past playoffs.

Once shirts are ordered, we can’t refund them unless the distributor isn’t able to fulfill the order.