FAQ

Our email sports@fwfknoxville.com OR messaging our Facebook page Facebook.com/FwFSports is the best way.
We also have a contact us form right HERE on this website.

7 days prior to the season beginning, a full refund will be granted. This is a full 7 days. For example, if the league begins on the 8th of the month then you would’ve had to request a refund by the night of the 1st.
After that, the league pays out a lot of money to secure your spot. Therefore no refunds can be granted after this.

Please feel free to reach out to us to discuss.

Sarah Roe is the Sunday commissioner.

Gray Taylor is the Monday commissioner.

Both can be contacted via our above contact information.

We have a captain’s chat via Facebook messenger. Your team captain is in this chat and should be relaying information back to the team. If they are not, please reach out to us so we can fix this.

Also, keep an eye out on our Facebook page.

We will only rarely send emails.

If games must be rescheduled, we will first notify the captain’s chat.

After that we will post on our Facebook page. Please follow our Facebook page Facebook/FwFSports

Any games that get rescheduled will typically get added to the very end of your team schedule. In some rare cases it might result in double-headers.

If it is raining outside then please always check with your captain.
No, rain or weather delays are NOT a reason for a refund. By playing in the outdoors league, you agree to weather delays.

League standings are always updated BEFORE the next game.

We try our best to do it within 3 days after the last game. However, we sometimes need more time.

Standings first go off of your team record. Then most runs scored followed by least amount of points allowed.

Please be sure that you submitted payment. If you did not pay, you are not registered to play in the league.

If you did miss payment,  go to the Make Payment tab found HERE

Only once you pay are you registered to play and will be added to your selected team within 48 hours.
If you created a new team, it’ll be added within this same timeframe.

 

If you joined as a free agent, then most likely we have not
assigned free agents yet. You can check this by going to the teams tab
then clicking the free agents pool tab. If your name is still there, you
have not be assigned a team yet. If your name is removed, you have
been.

A representative of the league will always reach out to you closer to start date to link you with the captain.

League rules are found in pdf format on the home page of this league site. Along with much more important information.

We do follow the league rules and don’t bend them.

In the case where a player’s eligibility is questioned pertaining to our rules, we will always go off of the state issues ID. This could be to check the identity of a player, age, gender, etc.

This is the only legal method we have to validate.

We are almost always looking for dedicated FwF Sports team members! If interested then please reach out via the above contact methods.

If you register early, then you save $10! The price goes up the final week before the season begins.

Pay early to get this bonus/discount automatically.

If your team wins the main championship then they win a discount.
These discount codes will be provided to the team captain OR given to
the players at the championship game. They will be tied only to the
winning roster teammates and are valid for 1 time for each player. They can be used ANY future season within 1 year. They can only be used for the sport you won in. To view this discount, check the “store” tab.

Shirts are custom ordered. Most come by week 2 at the absolute latest. If you don’t have your shirt by week 2 then please contact us from via the above information OR have your team captain reach out.

We do ALWAYS get your shirts to you. However, due to the distributor there can be delays at times.

Once shirts are ordered, we can’t refund them unless the distributor isn’t able to fulfill the order. You must show up to games to get your shirt. Refunds will not be issued on shirts and they will not be held after the season ends. They will then be donated to another player.